The Black Lion - Stoke-on-Trent

This was our first visit and we were pleasantly surprised. The atmosphere was very nice, the menu was great and reasonably priced, with options for vegetarians and vegans. The food was of excellent quality and the service was quick. The staff were extremely friendly and accommodating. We can't wait to go back! Parking: Conveniently located right by the door. Food: 5 Service: 5

I went to this restaurant tonight and the food was amazing. The staff were incredibly polite and helpful. I can't wait to come back. The mixed grill was perfect. The only downside was a customer who was complaining for no reason. Food: 5 Service: 5 Atmosphere: 5

The service at this restaurant was absolutely shocking. The waitress got our order wrong and did not apologize for her mistake. The chef also complained about changing the item, even though I had said it was fine to leave it. When returning with the corrected dish, the chef engaged directly with my 5-year-old, which was not acceptable. The chef also mentioned that if a mistake was made in the future, the meal would not be replaced, to which I replied that there would not be a next time. There is no "customer is always right" attitude in this establishment. The chef should stay in the kitchen as she is downright rude. Let the waiting staff do their job and customers should not have to deal with this incompetence.

Used to do homemade chips, sadly not anymore. Price per person: £10–20 Food: 3 Service: 4 Atmosphere: 3

Came for a festive meal with my mum, and it was fantastic! The table had decorations and crackers such a lovely touch. The food was great. I had the chicken wings and was impressed with one of the sauces the monkey gland was home made it was very tasty. I had the chicken skewers for my main because I love taziki, and once again, this was delicious. The mince pie was also very tasty. We will definitely be booking again. Thank you so much for a lovely festive meal me and my mum had a great time, and we both enjoyed our meals, the staff were also great!