Mcdonald's - Sterling Heights

General manager was rude including shift manager. Didn’t honors deals on the apps. Instead they stated they are not part of McDonald corporation . They are franchises and paid full price on our meals. Why McDonald inviting people on the apps and advertising to come and get the deals since McDonald restaurant not honoring the promotion ?? For future customers don’t bother to come and expect to get a better service in this place. Find other McDonald’s instead here. Very rude service in here!

TERRIBLE! Do not come to this location! Mean staff, long waits, nuggets are always burnt. Been like this for years. Do yourself a favor and drive down a few more miles to 16 and Dequindre.Food: 1/5

I ordered and drove up to pay. I am not sure that the young man working was even old enough. My order was $6.32 and he said “Your total is six hundred dollars and 32 cents.” I paid him $7.00 in cash and he handed me back my change and didn’t give me my receipt. Instead when it came out, he closed the window and was weirdly grabbing it as it came out and then me crumbled it. Then, when I was handed my food, again by someone that didn’t loon old enough, I was not greeted, I said thank you and they closed the window. The service here is horrible and there are questionable people working here.

This restaurant provides terrible service! They couldn't even get my drive-thru order correct, and yet they expect to be paid $15 an hour?? I waited over 30 minutes in the drive-thru, only for the worker to take my food to the wrong car and never return. I had to go inside and wait an additional 15 minutes before finally giving up and leaving without any food. The employees here seem to be completely incompetent. It's just McDonald's, not a complicated science project. This place is awful.

Horrible customer service the workers behind the counter were swearing and talking about doing drugs go figure. The one guy brought me my order and dropped everything on the ground and said oh I guess that 's my fault with an attitude they then took my food to the back to remake it which they did not remake it I was watching from the counter as they took them to the burger assembly line they just threw them on the counter of the food assembly line and then through them back in the bag after like 2 minutes. I will never go back to this McDonald 's this was downright sad a business is operating like this.