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フィードバックを提供するThe atmosphere was very nice and has great views. However their food was extremely mediocre and doesn?t match the price. I ordered 2 sets of wings, 2 shrimp kabobs, 2 strawberry daiquiris and 2 Bahamas breezes and was charged $127. I will come back for the atmosphere but will eat before I come.
The hotel doubles as a concert venue. That's fine if you're here to attend a concert, but if you're just here to sleep, it's a disaster. The noise was so loud in my room (which was 5 stories above the concert area) that the glasses on a table were vibrating past 11pm. It's amazing to me that the management seems to think they can house a hotel and a concert venue in the same building, but here we are.
1. I got in town early and when I reach out to see what early check in options they had, I was told there was nothing that could of been done and I would still have to wait hours for the 4pm check in. 2. I am thankful the Manager on duty have me free $30 parking and a $25 food voucher which I did not have to time even utilize based on my plans I already had established. I just truly feeling for waiting for hours and having to sleep in my car at quick trip for hours waiting for the room to be ready I felt that was not enough! 3. On my last day I really wanted to be able to extend my room from 11am checkout to atleast 12:30 or 1 pm so I could have more time to get brunch and come back and get ready. But was told I would need to extend it through my third party (delta hotels) which would have cost me more which makes no sense. When I plan on coming back to St. Louis I do not ever see myself coming back to this location. I wanted to experience something nicer than the Hyatt and thought it would have been you guys! I would like to be contacted by a corporate level or the hotel owner to just talk about my experience and make sure they are aware of what is going on within their establishment.
The location was very clean and the staff were all friendly and helpful. The location is in close proximity to the convention center and literally across the street from Ballpark Village. We will definitely stay here again!
We stayed at this hotel for a baseball game and concert weekend. The game was next door at Busch Stadium and the concert was at Enterprise Center. We were able to walk to both which highlights the great location for this hotel. It is walking distance to so many great sights, restaurants, and shopping opportunities. The hotel staff is friendly and eager to help. The rooms are clean, comfortable, and well-equipped. The only drawback, particularly on game days is parking. It is $50 a night for valet...which is about your only option if the Cardinals are in town. If you are stuck choosing the valet option, at least the valets and the process they have for loading/unloading are some of the best I have ever seen.