Pho Ngon - St. Catharines

For all the ups, there has to be downs too. I guess this was my down for the week!! I was spending my day in Niagara Falls with family today. Everyone ate lunch/ brunch but I haven't had anything and it was about 2 pm. Wanted something quick! The phone call itself was challenging with the non English speaking staff: which is still fine had they made a decent food. I spoke to 3 different people to get my order right. Fresh rolls with grilled chicken they offer 4 options and Cafe Sua Da Vietnamese French pressed coffee with condensed milk. Cafe Sua Da Vietnamese French pressed coffee with condensed milk. Usually, it's a cafe dumonde coffee from New Orleans with a little bit of condensed milk, drip/ pressed to order and serve on ice. I love it because of it's strong French pressed flavor and If you haven't noticed by now.. I love coffee!! What I got was very light, I can still see the coffee powder/ beans.. with crappy weird milk!! Come to think of it, I shouldn't have put it in my body!! Even my family agreed it was awful tasting. Fresh rolls: they weren't the dollar store spring rolls but they might as well be. Ridiculous amount of lettuce, barely wrapped in rice paper.. one tiny piece of grilled chicken, 3 strands of vermicelli! It wasn't free!! Or extra cheap like $1! It was $8! The only regret was calling them directly to order. Had I known/ used an app like Uber/ DoorDash, I'd totally get my money back! Just can't get back that 20+ minutes I spent waiting on the **** rolls and **** horrible coffee. AVOID at all cost!!!

I read a recent HARSH 1 star review and almost didn't visit Pho Ngon. PLEASE TRY THIS RESTAURANT! The review was unfair when the reviewer only had an app and drink and does not review the restaurant as a whole. I won't comment on other parts of the review I wholeheartedly disagree with, but I just urge readers to give the food a try. We had also ordered the fresh rolls (like the 1 star reviewer). However, we enjoyed the ratio of meat to veggie of the roll. The portions here are very fair for the price. My partner and I left happy with full bellies after a hike nearby. The side bowl of pho broth with the rice was also very nice and was a pleasant surprise. I noticed a lot of thought was put into the dishes we ordered roasted peanuts (please let the staff know if you are allergic), scallions and oil garnish, chilli sauce brought to the table with the food, pickled radish and carrot. We would definitely return if we're ever in the area again.

Really good pho and reasonably priced. Be back next time I am around the falls. Vegetable fried rice was good as well.

Food 3.5/5.0 Service 3.0/5.0 Value 3.0/5.0 Decor 2.5/5.0 Overall 3.5/5.0 Food was ok. Broth was great, didn't fully love the choice of noodles themselves. But a big bowl of pho was exactly what I needed and I dig the family/hole in the wall vibe.

First time eating at this restaurant in Western Hill St.Catharines. I've always drove by wondering why it's so busy? Now I know!! It was delicious. We ordered Spring rolls and fried scallops as apps, then had the pho! I got the medium size bowl and it was huge! Packed full of tasty stuff! One of the best I've had! I highly recommend checking it out. Note...they don't serve any alcohol.