Tim Hortons - Spruce Grove

I visited this restaurant a week ago and informed the staff that it was unsanitary to store the coffee lids next to the sink where they wash their hands, as it could spray onto the lids. I returned yesterday and noticed that the lids were still next to the wash basin. This is unsanitary and shows a lack of concern for customer safety. I will not be ordering anything with a lid from this restaurant again.

I enjoy stopping by this restaurant for my daily coffee, but sometimes the quality can be inconsistent. Occasionally, the coffee tastes old and isn't hot enough. The restaurant is clean, and the service is fast, which is typical of most Tim Hortons locations.

No matter what time of day I order my double double, it is always ready for me. The staff greet me by name and are very friendly.

The employees of tim horton always show respect for their customers when they offer them drinks and coffee. I had a rather unusual experience with a female counterserver who made my handmade grill cheese sandwich. forgot to beat the melted cheese. on my grilled cheese sandwich. this was a first since the first return in 2012. I explained what happened, and in no time she jumped on the pump without fighting me to her. had made my sandwich new within 5 minutes to correct the problem they have my vote for courtesy and good eating and they were a class act about the mistake that had to be corrected. now this great pr! john zapantis

This evening Tim Horton's staff in my books goes down as the nicest bunch of counter servers I've ever encountered in my 30 years of going to any Tim Horton's anywhere in Canada. The following staff went out of there way to make mine and...my girlfriends evening a hospitable one and served our every need. The BLT seved to us like the coffee where all fresh and on time with our order. The staff even asked us if we'd like to donate to the upcoming Tim Hortons children's camp that the good hearted owners of Tim Horton host every year. The following staff who conversed with us in a passionate way include, Sherry Juliet, Marice and Eric, an enjoyable evening that'll have us coming back again and again because of these professional and kind hearted souls! Your Happy customers John Zapantis and Theresa Walsh Cooke