Starbucks - Springfield

I give this Starbucks a 3 for this particular visit. Why, one might ask. Well, I was only 1 of 2 customers. I had a wait time to order. When I did order, what I wanted wasn't available due to this location either not having the blonde roast or because they were temporarily out, answer was unclear. So I changed my order to an Americano with room. ???? after several minute wait (I am the only customer here by this time) my drink is up. There wasn't room left, so I had to pour out part of my beverage that I just paid for and on top of that the taste was so watery, it makes me believe one of my shots of espresso was left out. I did not complain or express my dissatisfaction, I merely went about my day. The people were nice enough, a bit distracted this go around. I am sure my experience will be different in the future.

Music is way too loud, can?t hear them. I asked for hot tea there before and they literally gave me tea from a pitcher with no ice even though I could see the display of hot tea in the back.

The barista had a horrible HORRIBLE attitude. When they took out my sandwich, one of the tomatoes had dropped on the floor. He picked it up with the tongs that I?m sure have never been washed and was putting it back in my food! The workers here have the worst attitudes I have ever seen. I am so grossed out with the baristas and their floor food.

Nice worker, very sweet. I got the kiwi star fruit and the berry pomagrant drinks they were not my favorite but they were good. Highly recommend

The guy who served us was friendly and fast. Great customer service. The place was clean and I had a great cup of coffer