Taco Bell - Spring

I wait for the front counter for at least five minutes, no one looked at me or appreciated, after a few seconds later a man came to me and said they ordered on the chaos. I said no, then he said you had to order chaos and then he left. I am not so savvy in computer and I could not find out how to change the order of soft taco to fresco taco. I just got out and went to taco bell for years. so disappointing.

I wasn't greeted when I entered the restaurant, and when I was finally asked if I needed anything, I mentioned that I wanted to place an order. To my surprise, I was instructed coldly to order at the kiosk. First of all, I’m a customer—I don’t want to have to order my own food! Secondly, my food and the bill were brought to me at the same time, which meant I had to either leave my lunch unattended on a table or carry all of my food with me to get my drink. As a woman traveling alone, I prefer not to leave my food or drinks vulnerable to others! Additionally, I needed a receipt for business purposes, but the kiosk couldn't print one, so I had to provide my email address. This was just more hassle than it should have been. On a positive note, my meal was good, and my order was correct, but honestly, they had just one job to do!

The food was delicious; but the employee who worked the running gear thru window seemed irritated as if she didn't want to be there. I know time is hard, but a smile could make someone better the day. it is a service job.

That is the best tb in the opposite. I have 4x in a 2wk period (wild freeze mania). my order is always correct and I always experience a good customer service. they move their lines very well. I have experienced so bad services lately, so it is great to visit a facility where they are on their A game.

Ordered a bowl on 6/3/22 at 1pm and I had paid for extra Chipotle sauce and extra chicken and when I sat to eat it, it had neither. Also guy didn't add the sauce packets I asked for and gave me a spoon to eat with my salad. I mean do I really need to check every part of what I ordered.