Wendy's - South Lyon

Can pass credit cards by car so they have to go to order; well, I guess. but then you have to wait! because they are so unorganized and take auto orders!

Today for lunch, staff was super polite and nice, service was fast, order was perfect, eating was delicious! many thanks for a great lunch Wendy’s south lyon. the good work!

Pulled up to Wendy’s about 10 o’clock last night, young people hanging out in the parking lot started sauntering towards the building, when I asked if they were open one young lady said yes the next young lady said no, when I pulled around to the drive-through window there was a young man looking out trying to see if someone was there apparently? I asked him if they were open or not, he said “we close.” Told him that the other girl said they was open. So he started laughing and said oh it’s a joke…. How is that something you joke about? I hope their store manager sees this.

Stay away!!! You will be very unhappy with your service and food!! My recent experiences have been awful went on June 18th ordered a single combo with no cheese and a double combo with cheese. Received no single instead some kind of double cheeseburger with a ton of undercooked bacon gross tried to make the best of it took off the extra patty and all the gross bacon nope still unable to eat all the food was ice cold and ended up in the trash. Fries were cold, undercooked and overcooked clearly a mix of all the really old ones. Fast forward today June 28th My hubby tries to surpise to fulfill my Wendy's craving and was told only 3 people were working and he was only taking cash? Not sure what being understaffed has to do with what forms of payment they are accepting ? sounds a bit suspect to me but after reading all the recent review we will NEVER frequent this location again and would suggest that nobody else should either!

I just picked up food from there. I ordered a Dave's Juicy Double and a 6 piece chicken nugget. Got home, the burger was drowning in mayo. They gave me a 4 piece chicken nugget instead of 6 and they were ice cold. Not even luke warm. Of course no receipt was given. Do I waste $3 in gas for $2 chicken nuggets or just chalk it up as the current decline in the food industry brought on by the pandemic and inflation.