Casey's - Sioux Falls

Elmer and the rest other the crew do a wonderful job! I always enjoy the pizza and the people here! I’ll be back !

Elmer made the best pizza for my family and I. I always get greeted with a friendly smile when I go to pick up my pizza. The customer service is top notch. Big shout out to cashier Ryan too!

Called to ask a question and the lady we spoke to hung up right after i asked the question. Very rude and impolite. I called back and she had an attitude with me because she didn’t answer my question. who ever she is needs a lesson in respect. She was working christmas day around 4:30. If youre gonna work in a customer service job you’re gonna have to put up with the customers. Absolutely ridiculous that she just hung up without answering the question i had.

Literally called the store to ask a question and got hung up on called back and was told “I said no” and got hung up on again! Wow so rude and on Christmas Day at that!

We love Casey’s pizza, and have ordered several times before. When we pick up ourselves we get what we order. The last two times we ordered for delivery we didn’t receive everything. We just let it go. Today we tried delivery again. We first got a call saying they were out of a topping, totally fine we worked that out. When the pizza came, there was no knock on the door or doorbell. Thank goodness I checked my phone, it said my order had been handed to me. The driver had just set it on our porch in 14 degree weather. We realized, they never grave us the two pops we ordered. We called the delivery driver, but he didn’t know what was going on and blamed Casey’s. I called Casey’s and they said they would take care of it. Then they called right back and said I needed to call DoorDash in the DoorDash app, even though I ordered through the Casey’s app. I do not have a DoorDash account, so I created one, but there is no record of my order. So, now I’m out my rewards/money, and no one will take responsibility. It’s not that much money, but what’s the point of ordering any deals when you end up spending more money and time wise? Pizza also wasn’t cut when it was delivered. I wouldn’t recommend using the Casey’s app to ever order food.