Pension Crasta - Sils im Engadin/Segl

Service: Dine in Meal type: Other Price per person: CHF 10–20

Ate a fine venison meal with polenta in the beautiful garden. This was recommended by the friendly staff. The service was very friendly Service: 4 Location: 5 Hotel highlights: Great view, Quiet, Kid-friendly, Great value

Beautiful garden Unfortunately, the cola is without gas (stale. The cake is unsightly prepared. Service: 1 Location: 3

Do not visit. Had a terrible experience here. The waiter was only favouring Italian’s. She wouldn’t serve us. We sat at the table for ages, then one of us got up to ask for menu’s and just ordered on the spot as we didn’t want to wait another 10min for those. Two or three tables came in after us, who were italian and there was a big group who were italian and had been there for ages and were so rude, ordering non-stop. Everyone got served except us and we had a hungry toddler and One of us was pregnant. We kept asking where the drinks and food were and we only managed to order a vege soup and sausage and she kept saying 1min and then soon and nothing arrived. The soup came out 45min after we arrived! And after an hour we gave up on the sausage. We wasted our 1.5hours up there at this restaurant. We left money on the table for our food and left and complained. She kept saying it was coming, but we saw her serving up the Italian’s everything from drinks, entree, main, desserts and coffees and she couldn’t get a simple meal to a pregnant lady and a toddler?! She kept blaming the kitchen, and what ever other excuse she could find. The truth would have been good. Unbelievable and unacceptable. This restaurant is in such a beautiful spot, however they need a complete change of staff. The vege soup was delicious, however tiny and very expensive.

Such an absolutely amazing place to stay. Wonderful people, food, service and beautiful. Could not recommend enough.