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フィードバックを提供するI have to commend this place for their COVID effortsTemping at the door, plus contact tracing by documenting name and phone.
Visited on the 2nd (Friday of Jazzfest, around 1:30pm, 2019Not too crowded, and was seated immediately (once I found the hostess stand.
Pat O'Brien's is a New Orleans institutionIt's not on sloppy Bourbon Street but within walking distance.
We approached the bar on arrival, three staff were working but no one seemed to want to come and serve us! The pub wasn’t busy so while waiting, we looked around to see if any tables were reserved, there weren’t any. Finally, one of them came to us, I explained I’d booked a table, they all had another little chat and then said to us “as it’s not busy, you can sit anywhere. Order at the bar”. There was a booth table that wasn’t being used which we would’ve liked to sit in but it was completely full of dirty glasses. We sat nearby, I went to the bar and bought a bottle of wine. Again, I felt that I was getting in their way. I did consider suggesting that we go elsewhere to eat but decided to stick with it. The pub started to get busier and more staff arrived, we ordered another bottle of wine from a guy on the bar who was pleasant and didn’t seem to mind serving us. Staff then started to clear the dirty tables and start reserving them. Our food came within about 20 minutes of ordering and was very nice. The pub itself is very pleasant but feel that it’s let down by the staff. We did enjoy our evening as we own a pub ourselves so don’t get chance to go out much and this was a pre theatre meal bought for my mum as a Mothers Day gift. I don’t feel that I would visit again.
We arrived on a very busy Friday night. We had booked a table but the staff were so busy that it took a while to get anyone's attention. The table wasn't reserved but the staff found us one after a while so we were a little disappointed.