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フィードバックを提供するThe service is consistently quick, and the staff is always friendly and welcoming. It's important to treat them kindly since they work very hard. Tonight, I was served by a wonderful young lady who reminded me just how consistently pleasant everyone on the team is.
At this place everyone is very warm and welcoming! to make sure they are satisfied, go up and up. as a reward for my child we go every Friday. in the other week, my order was disobeyed and I was calculated only for a drink and a happy dinner, although I had ordered two. I didn't know until we got our meals. they were really enough to offer us the second happy food for free and even to deliver to us so we don't have to circle the restaurant again. the windowman was so nice! my favorite macDonald is without doubt.
I'm just going to put it out there: her new drink machine is terrible. It only allows for a limited number of customizations for each drink, and if customers ask for a refill, they can't get one because the machine won't let them. It's frustrating enough that we have to drive to the next place just to find a machine that actually works properly and enables us to have some basic human interaction.
I had a disappointing experience at this McDonald's due to some rude drive-thru employees. As a regular customer, I've noticed that they can be quite lazy, especially at the drive-thru. During my last visit, I didn’t receive any acknowledgment when I placed my order, so I went inside to inquire about it. The staff member I spoke to was quite unfriendly and dismissive. It’s unfortunate that McDonald's allows such behavior from their employees. It makes me question the overall quality of service.
We paid for our chickens nuggets at 1:02pm, were told to drive around, had three other cars in front, had a lady bring us our food only to discover it was someone else 's order. She took it back inside. About 15 mins later I parked my car and went inside to discover two other people, that had gone through drive through, waiting to get assistance because their order had been wrong or was missing items. No one asked if we needed anything, so I flagged down one of the employees that informed the manager. This is what drove me crazy, she says oh, she got her order, but it was wrong and then proceeded to call out to have chicken nuggets cooked. Seriously? They forgot about my order. I did not get any priority to my order and had to wait another 10 minutes for my food. My receipt says 1:02pm and I left at 1:42. All I ordered were the 40 piece bundle. I waited a minute for each nugget. I walked out there so disappointed with the whole experience. Mistakes are fine, but forgetting to fix them and inconveniencing a client for 40 minutes is so unacceptable!
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