Taco Bell - Scotts Valley

I used to really like this Taco Bell but I just can't trust it anymore. Especially in the drive thru orders will have missing items and incorrectly made items more often than not. It seems to be better if you order inside but the drive thru is very hit or miss.

Good fast food. Less expensive than most fast food establishments.Staff was friendly and efficient.

Our food was wrapped poorly leaving most our food in a pile on the bottom a messy grease leaking paper bag. Tried calling but this location ignores their landline often.

Not all Taco Bells are created equally, and this one stands above the rest. Taco Bell in Scotts Valley is the best Taco Bell in Santa Cruz County. I get a very simple and specific order whenever I get Taco Bell (bean burrito, no cheese, add nacho cheese) and out of all the Taco Bells in the county, this is the only one that makes it perfect. They never skimp on the nacho cheese, it’s always the perfect amount. I love you guys.

I ordered a taco box and a burrito supreme and chicken quesadilla for me and my kids..When i got home in santa cruz realized they forgot the burrito and quesadilla, i called them up and drove back to scotts vally they treated me like i was a scammer and didnt want to refund me i just wanted what i paid for and for all my troubles and driving asked if they could remake my order and the manager said no so now i have all this cold food and half my order...THIS PLACE IS RUDE AND HAS A GO SCREW YOURSELF POLICY...wont be coming back ever...SAD!!!