Jack In The Box - Scotts Valley

I came and ordered my food with a milk tea boba… i am told at the window that there in no milk tea and if i would like the coffee…i agree!Im told to park and wait for my order and walk in to ask for a boba straw so i can drink my drink while waiting and the same guy lets me know THEY HAVE NO BOBA STRAWS. I ask how am I supposed to drink my boba and offers A SPOON or my money back. I aceept the money back and he tells me can i have the drink back too? If only all this was mentioned before hand i could have gotten myself another drink!Ps received my order completly wrong?

Soda machine not maintained. No ice and sodas were empty machine dirty. 5 minutes to get service and I was the only one in the lobby,Asked for 2 ranch sauces for my curly fries, and caught major attitude.“The sauce are not free and next time you will pay”. So I said I will pay now and she turned and walked away. Understaffed and cranky. Next time I will drive on to the next Jack in the Box.

There were 3 customers at the restaurant total. All in the drive thru where I was. No one in the lobby. It took almost 20 minutes to get through. Fries were old so I know they didn’t have to make those fresh. No idea how it takes that long to make 3 orders. It made sense when I got to the window. The employee was having a conversation with another employee. I used my watch to clock him. It took a full five minutes for him to put ice in two cups and fill them, then hand them to us. 5 minutes. All while slacking off talking to a coworker. If this had been a one time experience I might not have wanted to write a review. But this has been my experience at this jack in the box every time. I went back this time to give them “one more try”. Never again.

All specials listed are not offeredAll the posters they won't serve.The staff is hella rude and said to me they don't care about the food and to go somewhere else if I don't like how it looks.Worst place to eat

Oreo shake yum yumDietary restrictions: Oreo shake yumbyWheelchair accessibility: Pop a wheelie turning tight ones