Chili's Grill - Schertz

This place just keeps getting worse. Today I literally had odd stuff in the cheese they gave out. My friend wondered if it was recycled. There was black and red stuff in the shredded cheese. And a corn kernel from who knows where. Corn wasn't in any of our meals. Our server avoided us and never asked how the food was, I'm assuming because he knew something was wrong. I don't really understand why, it's not like it's his fault if the kitchen messing up. I didn't get it. I rarely complain about food. I didn't say anything and I really should have. Guacamole is extra now apparently, that's fine but then they really should make sure the rest of it is good. Black speckled cheese is just bad cheese.

Reviewed them in the past. And they have not improved! Picked up curbside tonight, which for once was on time. However when I got home (4 mins up the road) both husband and I's steamed broccoli were cold. And the worst part, my husbands salmon was cooked with a piece of parchment paper stuck to it. He started to chew before realizing it was cooked into the bottom of the fish!

Surprised it's currently rated a 2! There was no wait, drinks came promptly, appetizer arrived shortly after. Had enough time to finish about 3/4 of app. Before our meal came. All good was warm, delicious, and quick. Service was great as well, very attentive and friendly. Greeter didn't give the warmest of smiles to us but later we saw her give a grand smile to a baby, so maybe we didn't give the greatest smile to her and she reciprocated. It truly needs higher stars here, but I'm fine with getting in and out under the radar of a restaurant that's under rated!

Love coming here for the 10.99 lunch. Food is always great and plentiful and the staff amazing. Always greated with a smile and everything comes out fast. Watch sports on their tvs

Absolutely the worst service Ive ever seen at a chilis. We came with a larger group so we knew it will be a wait for things, but this was just bad. Our orders were messed up, ordered a full slab of ribs, got a half slab and missing sides. Ordered chips with queso, got chips with salsa. One of the waiters spilled water on my wife and was pretty much like oh well. Server didnt check on us, ran out of drinks several times, and had to wait over 30 minutes to get the bill, which was also messed up. The ribs were extremely dry and tasted like junk. When I told the server, she acted like she didnt really care. I will say the tripple dipper and the quesadilla explosion salad were good, but the service and constant problems were that bad to make it a one star. Until the service is fixed, this place is a pass. Worst chilis service ever