Naf Naf Grill - Schaumburg

Food is GREAT. The bowl is very tasty and totally mouthwatering. I was helped by a young employee— not sure, but I think her name was Theresa. I actually had a doordash order I was picking up but I wanted to customize my order by adding more/less of some ingredients in the bowl and she was being super picky. First she told me that I was okay to do that (I had called before coming in) and when I was telling her what I wanted she kept looking back at the receipt and double checking. Don’t get me w … – show

Horrible experience! Staff is pretty rude when making the food and rushed the order even when it was not even busy! Wish the staff wore hair nets or tied their hair! Issue 1 with food: orderd 2 bowls the falafel were literally raw was eating mushy filling for the falafel! Issue 2 with food: ordered the naf chips and they made me wait 3 min because they were making them but was glad to wait as long as they were cooked felt like I got pieces of oil dipped potato slices!

Cleaning while having customers sitting, we DONT want dust in our food, will never be back, food also not so fresh, when they started and now can’t be compared like most chains they degraded a lot

I go to every naf naf and have a very good experience. This time was not good at all. I drove 1 hour to eat here and the people behind the counter were very rude and unprofessional

The gm needs tho stop having family members workering together. Stop the micromanaging!!!