Tlaxcala Bakery Panaderia - Santa Ana

Delicious bread and handmade desserts are available at this restaurant. Customers can also order cakes or choose from pre-made options in the large refrigerator. The staff provides excellent service, they are very helpful and knowledgeable. This is always my go-to spot for dessert whenever I visit family.

This restaurant is very clean and pleasant with a wide variety of options. The cashier was very nice, and there is plenty of parking available.

Upon my arrival at the bakery, Jazmin was rude and insisted on giving me a refund instead of a replacement cake. She seemed rushed and displayed a lack of professionalism in both instances. I have been a loyal customer of this bakery for years and have always loved their baked goods and cakes. However, it is clear that this new employee needs better training or should be replaced.

Low customer service. I only had a bad experience today. the hired were so rude and she gave me the blame for it, because according to her, I was rude, which is not true. I admit I was rude, but because she was talking to me, it was rude. She just said because there was a customer at the bakery. I asked her to put brot, called conchas in seperate bags, because they will be smashed, as they are still warm and she said in rude wise, why they don't tell me before I put everything in the same bag and I told her I forgot. but it is normal that she should know better, especially when she works in a bakery. sure enough I checked it and they were smashed so I returned it and she said now what you want. I'm asking for a refund. she was fighting with me, what she looks like as a bad job. She never apologized. do not recommend this bakery.

I went here after work just to pick up a little bit of bread. I walked out with over 50$ worth of pan and flan . The bread is great quality and great taste along with affordable prices. 10/10 would definitely recommend this place to anyone.