The Cafe Wps Starbucks - Santa Ana

Wanted to love this place! Always seem to be out of product! Espresso machine is always down. I recently had an incident where they toasted my bagel and it fell on the floor. The employee picked it up and tried to put it in the bag to give to me. I asked for a new bagel but that was the last bagel. So I asked for my money back. I no longer go to this location which is a shame because it's convenient to where I work.

Don't know what to say about this place. My work is close so it is my go to place for lunch. However the services are overall bad with misses often than hits. Things are constantly not available, the credit card reader are not working, etc. Yesterday i ordered a mocha and got a hot chocolate instead. Today there was a make up signs that says they are closed for lunch even tho there were 2 staff present. Not sure if the owner is aware how the business is being run.

Don't bother ordering through the website because apparently the staff doesn't have access to the online orders and then once you get there to pick up it turns out they can basically only make half the items on the menu and most of the items they can make are coffee

Best Mini Pepperoni Pizza, sandwiches Starbux drinks perfectly made

Always out of something had the bfast burrito they didn 't have spinach but never told me glad i looked to see they only had a few leafs that looked inedible he still tossed it in my burrito yuk) when i get my order i ask for 6 little hot sauce packs he reaches in and hands me 2 !!! i looked at him and he tells me we are low on the packets!! really how is that my problem ? let me have a few for gods sakes he then hands me 1 more !! omg the guy that actually makes your food is terrible and has no personality. lots of things always taken off the menu or they tell you they dont have the supplies to make he order,even coffee at times!! think they need a manager to be around more as well as someone that knows how to order supplies. the food and coffee taste like a vending machine. no wonder most of the building goes to the real starbucks down the block.