Chowking - Santa Ana

The establishment is fairly new, but unfortunately it is already extremely filthy. Every surface, from the floor to the table, utensils, and even the toilets, is dirty. While the food is still the typical Chinese-Filipino fast food fare, it's hard to enjoy a meal in such a unclean environment. There are other fast food options in the area that may be preferable.

We fall through this branch when my Hubby needs to repair his chao fan. It is consistently well served and warm.

The last time I ate at a branch of this fast food chain I had serious diarrhea which promted me to go to a hospital. This time the food was kinda cold in the middle. The acoustics of the place was so bad that I...had to put on my earphones. The staff were making a lot of noise when they place the plates and utensils on their plastic trays. This place is It for me.

Just like every other Chowking...which is not necessarily a good thing. Hope Chowking goes back to the time when their servings were more substantial and flavorful. As it is, taste and size leaves much to be desired. Staff could also use a bit more service...training. Only saving grace is their excellent Halo-Halo, especially during these extremely hot summer days...

What irritates me in Chowking is the fact that regardless of the store you visit, Manager is always inside the kitchen or office most especially during peak hours. When its peak, staff are left to decide on their own. Worst, customers are then taken for...granted. For my visit last May 1 many products are not available to think that it is a holiday. Management failed to anticipate...tsk tsk tsk. Asked for a soup, arrived after 7mins. And staff seemed irritated when a customer calls them. While at the counter, I actually witnessed a complaint by a balikbayan customer because his orders were wrong. You know what the Cashier said? Yan po ang tinuro nyo kanina! And as usual, manager is nowhere to be found. (This is the same also in their Alabang El Molito Branch. This is what you will usually experience in Chowking. If you have a choice, choose another resto.