Premier Inn Sandhurst

Not at all good service!! The female staff was not at the reception for most of the time!! I have to wait for 30 minutes waiting in the night for checkin as the lady was not there on the desk !! Room had bad smell coming from everywhere!! Flush was not working properly!! Tried complaining the same but no one was at the reception!

I stayed at the Premier inn in Sandhurst when I was doing the moon walk in london, the lady At reception I think her name was Michelle was so lovely, she was helpful and very supportive of the cause we were walking for, and on our return from the moonwalk she had left us a few small gifts in our room that were so lovely and made us both cry, she is truly a great asset to your hotel as she cares about the people that stay with you and she goes that extra mile to make them feel special, thank you x

A quite clean room with a comfortable bed enabling a great nights sleep. Breakfast was a satisfying full English.

Both rooms and restaurant need refit. Dated bathrooms in the hotel, no air con in rooms which were musty smelling. Housekeeping very good, reception staff very helpful, great breakfast. Beefeater menu limited, all food appears prepared elsewhere and just heated up. Wasn't great. Bathroom in restaurant horrendous. Video speaks for itself!

Rooms comfortable and good value. The service and freshly cooked to order food at breakfast was outstanding, better than many higher priced hotels.