El Pollo Loco - San Bernardino

If I am in the mood for some of El Pollo Loco famous Fire Grilled Citrus Marinated Chicken, I take a short drive to our local El Pollo Loco restaurant and get my repair from their delicious chicken! They offer many great choices to choose on the menu. A delicious cold Horchata drink is good at my meal.

I went at 7:00 and the chicken was fresh and delicious. They ran out of the Hi c fruit stamp, but I was still satisfied.

This is absolutely the worst El Pollo Loco I have ever been to! The customer service woman was very rude and racist towards me and my family! Will never frequent this restaurant again!!

Is it normal that the big pages aren't full? This place is also stingy on the salsa, only 4 for a 12 pc dinner. We're trying another place.

Rude management. They forgot an ENTIRE 4pc chicken meal with sides on our to-go order. We usually don't like to sit there and check the bag to hold the line up, so we had drove off. When I came back with receipt in hand, the manager at the front accused me of lying. When the missing order was brought out it was a 2pc meal and both sides were wrong. The incompetent workers act like it comes out of their paycheck. Get a grip.