Popeyes Louisiana Kitchen - San Antonio

Homeless person in the press me for money that didn't matter to me. The staff was attentive to the specializations, and the chicken was cold and cooked and had been sitting on the shelf for some time. If I didn't give him any stars. Just fearless!! I literally didn't think I could have this bad Qn experience in an actual chain. Wow wow and wow!!!

I haven't been to this store in about 11 months because of a bad experience. I gave them another try and they redeemed themselves. I placed a large order and the Store Mgr. handled it himself. He was very friendly and attentive. The food was excellent. Keep up the good work.Parking: Plenty parking

I want to thank popeyes at 7031 San Pedro Ave, San Antonio, TX 78216, for completly ruining me and a co-workers lunch today. I placed an online order to pickup via the drive thru. I pulled up and they didn't even know I ordered. When they finally found it, they said it would take an additional 5 minutes. After 7 minutes I walked in and asked to cancel my order, the sheer disregard and incompetence is astonishing. I will never eat there again after this. I should have just ordered at the restaurant, you guys don't know how to use your own app. To be fair support did reach out and apologized but too little to late, don't go to this store!

Food was as what it's supposed to taste. However for fast food, and not many people there on a weekday afternoon, the service was really slow. Ordered spicy chicken and tasted it and it wasn't spicy. We told the guy and he was very adamant it was spicy, showed us the mild chicken and said the spicy ones are darker in colour (whatever that means), proving his point that they were spicy ones and it was correct. We've been to Popeyes COUNTLESS times and I've NEVER ever heard someone tell me the darker the colour, it's actually spicy and also not believing what the customer say. That's not customer is always right attitude. How is it not spicy when I've tasted it myself. We all choose our battles right. Just wasn't a good one to fight on, so we just went about having our lunch. Not coming back to this branch.

Went tonight at 8:55 not busy at all and they still forgot half my order! I was already home before realizing what happened. Moral of the story always check your orders before leaving.