Los Reyes Mexican Food - San Andreas

I have going to this place for a while but after yesterday I was so unhappy with the food.I ordered carne asada fries I took my son and mother the carne asada fried we’re horrible.. the fries were hard as rock the meat was dry and burned and had to return them it was hard seeing my family forced to eat it due to how much I had paid. For exchange I asked for 3 tacos de cabeza, they smelled bad and had no taste. As soon as we looked at them we were in shock, I gave it to my dogs and the next day they had diarrhea. The most upsetting thing was that the young lady in the register did not even apologize or even ask why we were taking the tacos home, or if we were satisfied? It was the worst customer service I have ever experienced. No more sayulitas for our family.

According to this location, good customer service is the customer 's responsibility . I accidentally walked out with only one bag of a two bag order. The employee who took my order wished me well and said goodbye upon exiting the establishment and said nothing about the bag of food that was directly in front of him.When I called for a refund, I was literally laughed at and told Yeah, you just left the bag here! and was then denied a refund, with the manager informing me that the error was my responsibility.My company used Sayulita 's at least once a week for lunch food runs- no longer.

Usually a great place to eat. Placed an order through Uber Eats and gotten rotten guacamole on my carne asada fries. Called in and spoke with DRE and not even an apology. Told him to taste it and he wouldn't, said to call UBER with my issue. TERRIBLE customer service let alone how do they allow that quality to get served to customers risking letting someone get sick.

Usually a great place to eat. Placed an order through Uber Eats and gotten rotten guacamole on my carne asada fries. Called in and spoke with DRE and not even an apology. Told him to taste it and he wouldn't, said to call UBER with my issue. TERRIBLE customer service let alone how do they allow that quality to get served to customers risking letting someone get sick.

I grew up in San Diego where the Mexican food was authentic and bomb but this was the Best burrito I’ve ever had. The combination of Pilipino and Mexican flavors was umami! They didn’t just throw the fries in they were tossed with a cheese sauce first, big pieces of pork bits coated with delicious Asian flavors with the savory carne asada was amazing. Seriously go there now.