Wasabi Sushi St Charles - Saint Charles

Ordered on a Saturday evening, the pleasant person on the phone said about 50 minutes, arrived 50 minutes later and they were so busy that I had to wait a little longer. Eating was still hot when I came home and everything was delicious.

My man and I wanted to eat here. when we went to the host, there was an order on the phone so we waited. another couple walks in and stands behind us when he hangs up from the phone order, he sees us passing and addressing the couple behind us likenwe warnt there! then, when another server (the dame was nice) asked him about it, he betrayed it. ?

Wow, has been a Wasabi fan in st. louis for years. submit a pickup order on a Saturday at 18:30. we were told an hour to get seemed a little long, but okay understand that they are very busy. husband comes to the time that is told by the load — “Berry sir, it will not be ready for another :30.” he waits and waits. finally eat ready a full 2 hours after the order. I'm sorry, but they can't keep customers with service and communication like this back. four thumbs down?

When we went to Wasabi's for our Valentines dinner, they were short-staffed, sushi subpar for the price, and long wait times. Go to Sushi AI for an authentic, fast, delicious experience with a wider selection of rolls and cheaper!

My wife and I went yesterday at 12:30. It was not busy at all for lunch time on a Saturday. We were sat promptly and took our time looking over the menu since we’ve never been there before. We ordered three rolls (shrimp tempura, girl on fire and scallop volcano roll). The appetizer sampler, shrimp dumplings and the spicy entree with beef. The appetizers with the exception of the shrimp dumplings weren’t even hot. The shrimp had a very overly soft texture to it. (both in the tempura roll and the tempura appetizer). The food did arrive quickly though. The side salad dressing was very overwhelming to where it was inedible. And the scallop volcano roll didn’t taste good at all (very fishy tasting) and the spicy mayo had a weird taste to it. Also the spicy entree with beef only had five small pieces of meat that was cooked well done and very tough to chew. It also wasn’t very spicy. For $17.00 you’d expect to have more than five small bite sized pieces of protein. The rice on the rolls and the entree was very mushy (overcooked). And the rolls were falling apart, so you couldn’t even pick them up with the chopsticks. You could get all you can eat sushi for almost the same price as that entree at Sushi Ai. The sushi is also way better. We spent $100 between the food and tip and feel like the whole experience was a complete waste of money. We gave them the benefit of the doubt as there were more good reviews for this place than bad reviews. But we should’ve trusted the 3.5 star rating. Don’t waste your hard earned money here! You’d think with all of the high end restaurants next to here, it would be a great experience, but no. Go to Pf Changs, Prasino, Tucanos, or Bar Louie, Firebirds or Napoli 2. And if you’re interested in good sushi, go to Sushi Ai or Kitaro in Ofallon. Kitaro has great sushi, great food and you get what more than what you pay for. Trust the Star rating and the negative reviews. This place isn’t worth your time or money.