The Firecrest - Rura

Great service, delicious food and I will definitely return here and recommend it to all x

Awful service!!! Waited ages for our drinks to arrive, had to ask the waiter when they will arrive in order for him to remember we ordered! The drinks came watery as the ice had melted from how long they were sitting out for. Food was cold. I ordered cauliflower cheese with my roast, the waiter forgot to put this through and realised once i asked where it was. He then had the cheek to bring it out when I had nearly finished my meal!!! Had to tell him to take it back and remove from my bill. Overbooked for the amount of staff they had working. Very disappointed as we wanted to visit this place for a while. Never received such bad service before.

Only back from a wonderful Sunday dinner. the workers were busy but polite and extremely efficient. delicious, fresh and hot lunch enjoyed by me and my husband. many sweet and portions were plentiful. thanks to the whole team. we will come back.

From the moment we arrived to the end of our time at this restaurant, we experienced the best service in a long time! The friendly staff quickly seated us in the beautiful and quiet garden. Our drinks were promptly served by attentive and welcoming staff. We ordered the pork belly and the house burger, and were pleasantly surprised by how well the pork belly, mash, and apple sorbet paired together. The burger was out of this world, with a soft bun, flavorful patty, and the tastiest sauce. We will definitely be returning to this restaurant more often. Our compliments to the front of house staff and kitchen team for their excellent work. Stop by and experience it for yourself!

I invited some friends to join me for lunch on Valentine's Day, and the restaurant was quite busy. The staff was extremely friendly and helpful. The food was delicious and beautifully presented. It tasted just as good as it looked. The prices were also very reasonable. I highly recommend this restaurant and we will definitely be returning.