Dairy Queen Grill Chill - Rockford

It seems that all fast food jobs are now busy with incompetent workers who are not able to give customers the right order.

For the past few months, this particular Dairy Queen has been worthless with their customer service and product. You attempt to order at the drive thru and you are asked repeatedly repeat your order. Ask for a blizzard with twist ice cream sometimes it clearly is NOT but they insist it is when you question them. About a third of the time, blizzards are half melted. The worst is the Cupfection the brownie is so HARD you can't bite into it. Food is ok at best. Used to be really good but has dropped drastically.So Sad it was our go to.....

I used to love dairy queen chicken strip baskets today I went and between the service and the quality I won't be back . . . The fries were completely mushy n gross the strips were tiny n not worth there money especially when no where else in town strips got smaller yes all prices have gone up I get that . . . They also put 3 boxes in 1 bag that ripped the second I got out of my car n went to walk inside the house they were out if drink carriers and with 4 orders of drinks and ice cream Sundays even tho there were 3 adults in the car we couldn't carry everything in properly service and quality were terrible very sad to say

When my kids were little and my Mom would visit us, we started a Family Tradition and would have Blizzards for supper.

We stopped for Blizzards and found the entire place to need a big cleanup!! Everything from the parking lot, bathroom, counters, floor needed a lot of attention. None of the girls seemed to want to do any work. It use to be a great place but not the case now.