Mcdonald's - Rochester

I was eager to come in and get me a steak bagel when I was soouo excited to see that they brought her back. immediately after I came to this situation, the manager went right behind me. immediately after removing his coat without washing the hands, grab my food and give it to me. when I placed my order, I asked that it be made a certain wise with a sweet tee without ice. I got my sandwich made wrong and the manager took it back to make it back. I was then with my sweet tee with a lot of ice and I asked that I have ordered a new one, as I did without ice, and the manager told me: "I was really a pain in the neck" first, when I tell them before the front, as I want to eat my food, that's what I expect. if a mistake is made because mistakes happen. it could have been removed without the sarcasm! my cash was absolutely amazing however. because of the manager sarkasmus I have never expressed myself in such a matter! very bad customer service and receiving it from the loader was extremely unprofessional!

McDonald's use to be the best place to get a quick hot meal. Now no matter what time of the day you go there the food is cold and the french fries are old and stale.Food: 1/5

The quarter pounder with cheese seemed to be a much smaller patty than I remember. I swear they gave us those small patties used for their big mac.Food: 2/5

No one was taking drive thru orders. Waited there for minutes with no response. Will be taking business somewhere else

This particular McDonald's was great.big order and they got it out fast and friendly.they also had a handicapped worker cleaning.he was very friendly and pleasant.i applaude you for hiring the disabled!!!! definitely a A-plus.