Muffin Break Robina

We enjoyed our afternoon tea here today. The young women serving us were delightful, and the scones with jam and cream were absolutely delicious. The muffins were also wonderful, and the coffee was perfect—especially since we are quite particular about our coffee. The staff did an excellent job even at the end of the day, and the floors and tables were very clean and tidy. Thank you so much!

I visited the café for their $2 muffin deal for Halloween this morning and also ordered a small flat white. The service was quick, and both the banana muffin and the coffee were quite good. However, I just received an email from your team stating that I’ve redeemed my free coffee, which surprised me since I paid $6 for my small coffee and muffin. I hope I can get my free coffee back added to my rewards membership.

I am a regular muffin break customer however was sadly disappointed by this trip. The coffee was burnt and stifling hot, I got the wrong muffin bought out. Staff were quite rude and not hospitable however there was one staff member who was really lovely

Muffin was nice, but did not get the coffees we asked for...ie..2 x sml f/w, we got 1 LG f/w, and cup too big, so coffee went cold, 1 cappuccino..

Last month (April) I headed into the shopping centre to claim all my birthday freebies. Got my Boost, a GJ coffee, some free chips wanted to get a muffin. I found Muffin Break! Normally I go to the Garden City store, but we were watching a movie in Robina that day. The lady smiled at me when I popped in. She said hello to which I said hello back and said I’d like to claim my free birthday muffin, holding up my app. Her smile was instantly washed away and I was left with what seemed an emotionless human ‘serving’ me from then on. She said “you tell me which one” and so I pointed and asked politely “May I please have that one with the white chocolate”. She then proceeds to bag up the muffin in such a way that when i eventually opened it, there were marks from where she had taken her displaced anger out on the muffin when scrunching the bag. She popped it on the counter, said “yep, thank you ok, bye” Now, I’m not sure why I was treated like a thief, when she was the one who stole MY enjoyment. She didn’t ask me if I wanted it microwaved. I realised this after a few steps out of the store and was going to turn around and go back and ask her to do that, but I thought hmmm, no better not it might make matters worse. Thanks though, to the cafe down the corridor who kindly microwaved the muffin for me in place of muffin break. I’ve read a few reviews about this store, mine is purely my own from my own experience and not biased from others reactions to their own dealings. Love the products, don’t like some of the operators. Please, help this store.