Boston Market - Riverdale

So thankful that I only ordered a side from this place. They are understaffed and lacking management. I got Mac and cheese (catering order). This is what it looked like when I got home, SOUP. Noodles in cheese soup. The container was sorta cold. Though I could not trust the storage. It’s supposed to be thick. The only thing I trusted to eat was the bread and pie since they are NOT made in house. Surprised the county hasn’t shut them down yet. I will have to call BM again to get a refund.

Worst order ever, never again. My lesson was learned. Bottom line, the food was disgusting! I should have turned around and left when I saw a cockroach climbing on the wall next to the menu board, but I was starving, so I ignored it. But like I said, never again.

The manager didn’t have control of his team and they literally told me they didn’t have enough cream spinach and yams the day before thanksgiving which should be the days they should have more than enough to make as much money as possible.

Needed dressing for leftover Thanksgiving dinner. It was okay. Their sweet potatoes dish is excellent. Very tasty, sweet enough! Prices not bad. Dressing needs more flavor.

The most unorganized non leadership having place I have ever stepped foot in. What is the point of making online orders for Thanksgiving having a pick up time and still having to wait TWO PLUS HOURS?!?!?! They didn’t have the orders ready, unprofessional, they brought out someone’s order from 2021 this is no exaggeration) ; had printed orders but never used them, had us write our names on the back of other orders, and didn’t make use of that list … the large black male that presented himself as the manager went and hid somewhere for over an hour and left one young lady up front to fend for herself with about 12 upset customers ; there was another woman who was clearly employed but sitting in the dining area just being loud and cussing at paying customers for simply asking about their orders. The place is dirty and embarrassing.. please get this place together