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フィードバックを提供するI’m a Starbucks attic I sometimes tip when I can but I don’t go as often as I used to because I’m trying to cut down on the caffeine?
I love coming into this Starbucks! The staff is very friendly, they always have the merchandise and drinks in stock, and it's just convenient to pick up a drink as I'm doing my grocery shopping. The manager, Kimberly, is very knowledgeable and answers all of my questions regarding the app and recommends great drinks. The staff is always very friendly and willing to try any creation I come in asking for whether I'm just telling them flavors I'm in the mood for or I'm giving them the latest TikTok recipe. Highly recommend stopping by! They are slightly limited in their offerings due to being a licensed store, but that's beyond their control. Thank you for all you do Safeway Starbucks!!
This is my favorite Starbucks in the area! The quality is always consistent, which is a big deal for me. I love knowing my drink will always be made right. Kim and her baristas are great at recommending yummy new drink ideas too. With the holidays coming up, I will be here constantly to get my fix.
Where has Customer service gone? Starbucks USED to be an energetic positive company with cross the board great customer service culture. Such is no longer. The last several times I have stopped at what used to be one of my favorite places has been terrible service and experience. Stopped in real quick for a coffee and an egg bite. 1 register for training but NOT to actually check out, 1 for order and check out and 1 for online orders. 4 check out people and 1 barista. Got in, just before the rush. Ordered, paid at the ONE register working. While waiting for my order the rush came in... I browsed shopped. Found a cup I wanted. My order came up, got my order went over to the online register that was empty.... And asked if I could just purchase the coupe with her to avoid having to stand in the NOW very long line for the ONE order register. She said no I would have to go stand back in the order line.... Mind you 2 REGISTERS empty!!!! 3 cashiers (1 training) STANDING there and 1 Barista working her butt off..... I left without purchasing the cup and probably will be the last time I go to Starbucks again. Dutch brothers has better customer service.
This Starbucks has the friendliest team members of all the coffee shops in Folsom and EDH. It's out of my way, but it's worth the detour on the way to work
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