Burger King - Ridgeland

I usually love coming to the location on Lake Harbour Drive because I know at least the food is gonna be hot and fresh but today it was not. The only thing that was kinda fresh was the burger. The fries were not as I asked for them to be. when I ask for no salt on the fries, it means to cook them fresh but they gave me some old fries. I am so disappointed. They usually give better food service than this..

The worst customer service I ever had. I placed online order to pick up. When I reached the store to pick up, the lady so called staff started shouting only drive-thru only drive-thru . She didnt even bother to ask, how can I help or what is the order . The workers appeared to hate their jobs and seemed being inconvenienced by our visit. At least they should know the basics of customer service. Also if they want to do only drive-thru,there should not be option available to order online or pick up, making the customers to be fooled around.

They must have got a new person that knows what they are doing. Fast for lunch and the burger so good and fresh plus customer service was good! I think they call him Damion. Thank you for the best whopper jr I have ever had!

THIS REVIEW IS BASED OFF OF EMPLOYEE INTERACTION, NOT MANAGEMENT.This place had no AC on the hottest day of the year, 102 almost with 100% humidity. They still made their employees work, and the newest hire shaniqua still served me with a great attitude and was very nice. Management needs to value their employees better, I would go as far as to say it’s inhumane for management to make their employees work in a massive hotbox like that.

The general manger is very rude doesn’t know how to talk to his customers nor employees .