Victoria Plaza Cafe

The food at this restaurant was extremely expensive and of poor quality! I paid £5 for a tiny sausage roll that was smaller than my finger. I suggest bringing your own picnic instead of eating at this awful café. It's best to avoid it altogether!

I tried the Leek and potato soup and found it to be very disappointing. It tasted like hot water with a stock cube. The staff were unfriendly and unhelpful. Despite having a captive audience, I will not be returning to this restaurant. I suggest bringing your own sandwiches instead.

We picked up three tuna sandwiches from here and I've never eaten anything so disgusting in a long while. it was basically two slices of brown bread with what I can only describe as a thin layer of fish paste squashed together and not even cut into two pieces. The food is horrendously overpriced especially for the ghastly fayre on offer. This place is a disgrace to the name Kew Gardens. There is a Tesco Express just outside the train station, so grab your refreshments from there.

The cakes and cookies are not wrapped and I saw a party of schoolchildren pick up cookies and cakes to buy only to be told at the till that it was card payment only. Naturally, they went and put the cookies back but how many times a day does that happen and who wants to buy a cake/cookie that has been handled in this way? I spoke to the manageress about it but she could not care less and just showed me a pair of tongs that people could use. What help is that if someone has been holding a cookie in their bare hands in a queue for five minutes? I would never buy food from there.

Party of three: chose bean wraps and falafel salad for lunch. The wraps were literally beans straight from the tin with no seasoning or embellishment. The most flavourless food we had ever had. When we raised our dissatisfaction with the staff, their response was that 's because it 's vegan . I think that for the very high price of the food, they could make some effort to make it enjoyable. It 's just a very cynical profit-focussed operation. Will avoid in future.