Taco Bell - Richlands

The people there are always rude!! I Doordash so I see a lot and they are just ridiculous to say the least

Here 's the thing...I don 't appreciate when I go into a restaurant to give an order and the employee rudely says use the kiosk . No hello or nothing. What about the older people who don 't know how to use that mess? Not okay. It should be an option to use it or not. Not for people to have an attitude about the kiosk. Food is good but service, no. The people continue to be rude, especially a certain older man always yelling about something. It 's been months with the employees not being friendly but today was the last straw. Will not be returning.

We went to go and order. Wanted to pay cash. Was told to order at the kiosk and then pay cash. Told him we like to human contact with people. He said come the 21st all menu board and indoor orders will be fine.He very rudely, threw up his hands up in the air and walked away so rudely. My husband has been in the food industry I've 20 of years and me as well. You don't treat customers like that. We were happily to order and then pay. Never again. We haven't been their in a long time because of rude employees and manners. We thought we'd try again. Never again.

We went to go and order. Wanted to pay cash. Was told to order at the kiosk and then pay cash. Told him we like to human contact with people. He said come the 21st all menu board and indoor orders will be fine.He very rudely, threw up his hands up in the air and walked away so rudely. My husband has been in the food industry I've 20 of years and me as well. You don't treat customers like that. We were happily to order and then pay. Never again. We haven't been their in a long time because of rude employees and manners. We thought we'd try again. Never again.

Missing food from my order. Called to see if I could get a refund for my missing items.....as I was already home. Was hung up on twice before anyone answered then hung up on again when simply asked for a refund of said item. Called back, out of principle at this point, to just having the phone picked up and hung up. Not only this, the food was not the best.