Genji Japanese Steakhouse Reynoldsburg

An hour later, I got a text from the restaurant stating that all 12 members of our party needed to be present, or we would lose our reservation. This was baffling since I had already been informed that they couldn't host us! Shortly after, I received another call claiming there had been a miscommunication. The whole experience was very disorganized, and as a result, they lost our business. They missed out on a significant order from our party of 12. We will not be returning to this restaurant, as there are other Japanese steakhouses nearby.

The food and atmosphere were fantastic, and the chef's entertainment was top-notch! He kept us laughing throughout the meal. The portions were generous, so you'll definitely have leftovers to take home. I can't wait to visit again!

I don't appreciate the automatic 18% gratuity. I dine out several times a week and always leave a good tip. However, the service at Genji was not outstanding, and our party of four received just one check. Because of this, we won’t be returning. The food was tasty, thanks to the extra soy sauce and butter.

We dine here every time we make it to Columbus. Best fried rice ever. The YumYum sauce should have its own food group!!!

Genji is an all time favorite in my family, so of course we chose to have our annual Christmas gathering there. Unfortunately, the service left a lot to be desired. Because our reservation was for 16, we got separate servers chefs. With that said, one side went on to the main course, while the other side waited for their soup salad. One server tried 3 times to separate the checks, finally got it right on the 4th attempt. The food was great, it always is, yet pricey. All in all, it was just an OK experience.