Philly Pretzel Factory - Revere

The best soft pretzels I've had since I was a child! Excellent service, courteous staff, and absolutely great pretzels. One suggestion for the owner is to consider making pretzels with no salt, or other toppings like onions, garlic, or everything Bagel topping.

Horrible pretzel way to salty and stale. I have been to a lot of pretzel places a this def worse one never again such a waist of money. Don 't waist your money here ul regret it...I just read your response very professional of you the pretzel are way to salty I don 't try to hurt small business if anything I try to help but those pretzels are a true disappointment do better next time instead of worrying about my writing take some lessons on how to improve your small business surprised the place is still open.

Best customer service ever and the food is delicious. I will be coming back with my family for more

Won’t answer phone or give a answer in messenger and very poor customer service

Decent pretzels and pretzel dogs, and very reasonable prices. They have a good honey mustard with a nice tang to it.