Pret A Manger - Reigate and Banstead

There are numerous negative reviews here, and I must agree with them. Pret seems to be aware of the feedback but it would be better if they actually took action to improve. This particular branch is spacious and located in the departures area of Gatwick South terminal. I was surprised by the limited food options available, especially for a busy airport location. I was able to get the last Scandi Style Salmon Rye Roll, which was decent, but sometimes Pret uses low-quality cuts of salmon and vegetables that are starting to spoil, which is unappetizing. My black americano was okay. The service was disappointing, with disinterested and unfriendly staff. My coffee was prepared and then left sitting until I had to ask for it. As other reviewers have mentioned, the prices are too high for the quality of food and service provided. If they are going to charge so much, they should at least offer good value for money.

I work at Gatwick Airport and I think this place is too expensive and overpriced. The other day, I forgot my lunch and had to eat at Pret A Manger in the satellite terminal, which just opened. The food was mediocre and the coffee was not enjoyable. Please return, Costa Coffee - we miss you.

This is the worst service I have ever experienced. One star is too generous. I ordered three plain croissants at £3 each, but what I received was three awful, broken, and unappetizing pastries. When I questioned the employee about the quality of the croissants for the price, she was rude and even got a colleague involved to mock me, throwing the croissants back onto the display. To make matters worse, she replaced it with an even worse croissant and returned it to me in a very impolite manner.

Shocking (service!!!! . This was a the second time I have been let down at Pret London Gatwick and received a less than par service. I ordered an Oat latte (pretty simple you would guess in a coffee shop! I stood for around 5 minutes (express coffee shop watching as everyone else continued to collect their food and coffee. I asked the girl for a refund and she point blank ignored me, then I asked for a manager then miraculously my coffee appears!!!! Bearing in mind the place wasn’t that busy it’s a poor show!!!! I won’t be using the shop or brand again!

Was here today prior to flying to Ireland. I had a falafel Avo chipotle salad wrap. Very tasty! Also a latte. Good value at just under £9. It’s spacious and comfortable here. Pret is always good!