フィードバック
フィードバックを提供するHere is my super positive review (while it keeps real): I wanted to enjoy the commemorative day in the middle of Reedsport and got a lot more than I negotiated in this hotel. Bob, her maintenance professional, went out and got the family 4 of his camping chairs so that we could salute the veterinarians in the parade. He was also there to make sure we were happy and we were very happy! I would have given this review 5 stars if there was an elevator to take us to the second floor and if the view outside the windows was a little more beautiful, but the staff was really sweet, and this is just a super well maintained little city hotel finally, not a resort. It was just so refreshing to be in this hotel. I'm just so sick of the attitude you get in other hotels where people don't really want to work there. In this gem you get good hard working people! Thank you. Bob thanks the owners: well done! PS. Put some beautiful pictures of Suite #221 on the website. I had no idea that there would be a separate room and how nice the kitchen was with the big fridge. It was very valuable and I appreciated all the items in the kitchen for the guests.
We were two of us. For medical reasons, we needed a ground level room. We also asked for a view of the river and a quiet room. All of these requests were granted. Although the room was somewhat dated, it was quite satisfactory and very clean. (That was the reason of the very good rating instead of excellent . My major criticism was that the second day 's breakfast was not very good, whereas the first day 's breakfast was outstanding. The cost was very low considering that there was an event happening in the area and very fews hotels had any availability.
After returning home from my trip I found that Best Western charged me for my room twice. I had booked and paid on Booking.com then the hotel charged me a second time. I called and spoke to someone who said that he could see the error but could not fix it and he advised me to call back to speak to the general manager. I called back in the morning and explained the situation to the woman who answered the phone. This person told me that it was the fault of Booking.com and she advised me to call booking .com. I told her that I was not satisfied with that solution and she got a woman claiming to be the general manager on the line. The general manager was very rude to me as if I had done something wrong when I asked her what she was going to do to compensate me for the money the hotel had stolen from me. All in all the experience was negative.
Best hotel in Reedsport. Stayed many times. Great location, comfortable rooms, clean and safe. Amenities provided, can park right outside your door, indoor pool, dog friendly, and a Great hot breakfast with eggs, bacon, waffles, cereal, juice and coffee and all that goes with it. This is our go to place when visiting Reedsport.
Staff were friendly, the heated pool was clean and large and warm! My grandsons enjoyed swimming! The breakfast was good as well! Location is good with a grocery store right across the street as well as many restaurants to eat at!