Hungry Jack's - REDLAND BAY

So I arrive to Australia, and on my way to my hotel, I see a bunch of pretentious no name bland restaurants that overcharge for regular normal food items,

Since we're from the U.S., we recognized this joint as our "Burger King".

Food: Surely everyone knows what Hungry Jacks food is like? If not Hungry Jacks is also known as Burger King.

No one serving at counter for the 4 minutes we initially waited. The Assistant Manager was outside talking to some people. No milk shakes available. 3 customer orders incorrect with customers returning for correction.

We have been here a few times and have been disappointed everytime. Although we haven't been there in a while due to terrible customer service and food to match, tonight we took a chance. After ordering our meals, when I went to pay for it I asked if I could add a burger to the order and was told NO. They were apparently to busy. When I questioned "your to busy to take an order?" (Looking at the other staff and saw 1 wondering around and the other 2 talking) I was informed "Yes we have other people to serve". I should have just left but u you now how it is when you can't be bothered with dinner. I was handed my drinks but with only 1 straw. When I asked for another the response was "WHY?" I then kindly responded "because I ordered 2 drinks and you only gave me 1 straw" this is when I received the lovely response off the roll of the eyes. And yet again the food was TERIBLE!