Red Robin Gourmet Burgers And Brews

Good burgers and bottom less French fries ???? ???? Helpful friendly customer service. Fast to bring our orders and had a kiosk on the table to be able to pay our bill as soon as we wanted; without needing our waitress to bring it. The same went forordering extra food or drinks if we didn't want to wait for the waitress to come back or check on us. It was an electronic menuordering, bill paying, and advertising Red Robin server that made it very possible to not even need a waiter/waitress unless youpreferred to have one, or if you just wanted to not be bothered either. (Which I don't think a robot gets paid, or cares abouttips. ???? It just wants the exact amount of what your order costs, and your date won't think your cheap either. Would you tip amachine that didn't even talk, or

The evening started out great, my husband and I went to the bar because the restaurant was packed and didn't have any available tables except for the bar area which was fine. The bar had lots of tvs and service started out great until our server gotreprimanded in front of the whole bar over something small. It was sad to see this kind of poor management. Our server was veryhard to track down after that incident... all I all the food and drinks were good, nothing exceptional, we did enjoy thebottomless fries tho.

I gave three stars because the food was really good, but the service was not. We went in with our kids during dinner time, and my husband and myself ordered the same meal, one kid picked something different and two ordered the same thing but one was awrap and one was a burger. After waiting nearly 30 minutes for food, they brought out two wraps, instead of a wrap and a burger,so we had to wait for our daughters food to be remade. She asked me 4 different times which burger it was supposed to be, I saidthe same thing as this wrap, but a burger with a bun (the whiskey burger). Our daughter started crying because it took another15 min for her food. I wouldn't eat until she did and neither would my husband so ours was cold. Still good though. My husbandwas without a drink half the time despite asking. It's supposed to be bottomless fries, but they came to take our baskets afterwe finished our burgers. We had all asked for more fries because what we were given with our burgers wasn't much. Another 10minutes later and my husband asked where the fries were and they were like oh you didn't say you wanted more. Yeah we did, my 9year even asked the server himself. Another 10 minutes later everyone but me had more fries, by the time everyone finishedtheirs I still didn't have mine and I was over it and ready to go.

We had an outstanding server at this restaurant. She was extremely kind, friendly, and had a great sense of humor, which made our dining experience enjoyable. She was very attentive and timely with all of our needs.

I used to think this was an okay restaurant to visit, but it had been a while since my last visit. I ordered the Avo Cob Salad, which is usually a pretty good choice. However, this time the salad was a complete mess. It...