Prestige Radium Hot Springs Resort

The results of our stay were what I would expect from a Motel off the side of a hwy.Our first night we were abruptly woken up at 10:30pm by the fire alarm. Everyone had to exit and it took 20mins for the fire department (which is next door) to arrive. The next morning I was informed that the alarm went off due to a leak in the roof that they are already aware of and that this apparently happens some times.The hotel allows dogs which is great as we had ours as well. But the dog next door on our second night kept barking everytime it hears something. I didn’t realize it was all night until my wife informed me the next morning that it kept her up.The sink in the bathroom backed up everytime you turned it on, it was instant water on sink fill up. Water off slow drain. Nothing like having your used toothpaste cover the bowl. At the time I didn’t bother saying anything because the location of the room (228) is very close to the back exit and our dog is very nervous. So because it didn’t affect our sleeping I left it with the intention of informing the front desk when we left.This might not be a deal breaker for some but if your gonna offer fresh coffee at the entrance offer coffee creamer not just packets of coffee mate. The Prestige is supposed to be a higher rated hotel, spend the money and offer coffee cream.When I checked out I gave ample opportunity to try and see if the front desk would ask me how our stay was so I could inform them of all I have now shared, but she seemed to be not interested whatsoever told me to drop my key in the box and that I was good to go. So I offered as much in return.Would I stay here again, no I would probably drive the extra 10mins to Invermere where there are more options. The saving grace for this hotel was the connected restaurant.Also $63 additional fee for a dog for 2 nights is insane.

Nice hotel, pool and hot tub, friendly staff, clean rooms, comfy beds, nice little breakfast place attached.

Love this place. Nice hotel. Has a great restaurant. A pool and hot tub. Gym and a spa if you want that kind of thing. Has limited pet rooms. No big. Front desk staff are awesome.

Rooms were clean enough and staff came to clean everyday I was there which was great very comfortable hotel other than maybe the beds which were not bad but I’m never comfortable on a queen (very tall) prime location in radium and one of few hotels rather than motels had no issues other than the lack of insulation on the doors there were very large gaps which let in light and the sounds of probably a hundred highway workers who were very drunk most nights roaming the halls yelling at most hours staff was not the friendliest but helpful at leastNearby activities: Plenty to do nearbyWalkability: Whole town very walkable prestige is very central

Great rooms and amazing staff. We forgot a bag there and they shipped it back to us. Thank you for everything! Also, the food and drinks at the attached restaurant was great.