Panera Bread - Queens

The experience was fairly standard, but the customer service exceeded expectations. My family ordered food to go, and when we got home, we realized a sandwich was missing. We called the restaurant, and they confirmed they had our sandwich. Although we didn't feel like going back to pick it up, they took down our name and mentioned that we had a credit for the sandwich. I'm not entirely sure how reliable that is, but it’s the thought that matters.

As we travel on the road, we're thankful for the convenience of quick meals. The margherita pizza is our go-to choice whenever our little one is being a handful.

The dining experience is quite good, but it can be a bit pricey for just a half soup and half sandwich. Expect to spend around $20-30 per person if you're ordering a drink. The atmosphere and music are soothing and create a relaxing environment, perfect for doing computer work. It's an excellent spot to spend a day if you have a lot of tasks or homework to get done. Food rating: 3/5.

Be careful with a short lady that the manager seems to be loading in this. any other staff is friendly here, but if they only order a drink, it is very likely that they will be thrown the load from this particular short lady out of the load. her order is considered too small to have her a place. if they subscribe to the unlimited coffee, it will not allow them to have their 2nd cup, even the directive is that they can get another cup of coffee after 2 hours. all other employees can't say anything because they're the manager. my mother and her friends have refused to pick up their order and to leave no ground from this lady. they even called the police, but politicists could not explain why they were asked to go. this incident was reported to the nyc consumer affairs and human right commission as well as panera bread corp.

Ordered delivery from this location twice, there were problems with both orders, either missing item or wrong item sent. Requested a refund for the missing item from our order on Sept 9 and still don't have my refund yet. Do not order from this location.