Smashburger - Prosper

I knew I was at a horrible place when the guy at the register was eating and drinking in front of us. Food on his face and shirt had food stains on it. But I wanted to give them a try and bypass what I see. I order the double bacon smash burger and my husband order the bbq double burger both burgers was with fries. When I got my burger I ask what was this the guy deliver explain that one was bbq burger and the other is classic. So I took my food to front counter to explain that my order is wrong. He said you order the classic and I told him I order the double bacon smash burger so he said I know what I herd so I didn’t want to argue so I said can I get my burger made correctly he said yes but he was so rude, unprofessional and he didn’t even apologize. He said “ I know what I herd” wow this how they talk to customers now. But yes I won’t ever go back. Sorry ?

Smashburger is a fast-casual burger chain that offers a variety of burgers, fries, and shakes. The burgers are made with fresh, never-frozen beef and are cooked to order. The fries are crispy and seasoned perfectly. The shakes are thick and creamy.The Smashburger at Gates of Prosper is located in a convenient location and has a comfortable atmosphere. The service is friendly and efficient.The burgers are the star of the show at Smashburger. The Classic Smashburger is a great choice, with a juicy beef patty, American cheese, lettuce, tomato, and pickles. The Bacon Cheeseburger is also a good option, with a beef patty, American cheese, bacon, lettuce, tomato, and pickles.The fries are another highlight at Smashburger. They are crispy on the outside and soft on the inside. They are seasoned with a simple salt and pepper seasoning that allows the natural flavor of the potatoes to shine through.The shakes are a great way to end your meal at Smashburger. They are thick and creamy, and come in a variety of flavors, including chocolate, vanilla, strawberry, and cookies and cream.Overall, Smashburger is a great option for a quick and casual meal. The burgers are excellent, the fries are crispy, and the shakes are thick and creamy. However, the sides are expensive, so be prepared to spend a bit more than you would at a fast food restaurant.Here are some pros and cons of Smashburger:Pros:Excellent burgersCrispy friesThick and creamy shakesFriendly and efficient serviceConvenient locationComfortable atmosphereCons:Expensive sidesOverall, I would recommend Smashburger to anyone looking for a quick and casual meal with great burgers and fries. Just be prepared to spend a bit more than you would at a fast food restaurant.

Just a regular burger to me. The bun wasn't my favorite. The fries were cut thin, so they were kinda greasy. I didn't see that they had sweet potato fries until we got our food. Would try those next time. Overall, just a normal fast food burger place.Food: 3/5

Ew….there was so many someone’s hair in burger : It was the worst burger i’ve ever had. Disgusting

Awesomely disappointed, I ordered chicken wings, check the picture, they gave 6 pieces of dried chicken with sauce missing.Hate burgers of this place. They are so much lacking.Best thing was that server ordered food from chick-Fil A. Staff does not even eat from here.Will never return and will advise others to stay away.