Sunshine Factory Grill - Plymouth

Kelly is the sweetest waitress I’ve ever encountered! Amazing customer service! We will be back just because of her hospitality!

We stopped in as this used to be a favorite of my husband 's mom. We sat in the bar area which was a little busy for 4:00 but not hopping. My husband went to the front after 5 minutes with no server at our table. They found our server. She offered no apology for us waiting. My husband had a lemonade with his meal which got refilled once she finished talking with some friends at the bar. The food was good but the server was cold and slow.

We have been a customer at this restaurant for over 40 years. Always have had great service and excellent food until our last visit on April 4. Three people in our party ordered 1/2 slab of ribs. Unfortunately, they were very bad. They were dry, favorless and hard to get off the bone. If this is the norm, they should be taken off the menu.

Waitress was great, food was amazing, friendly staff and my family and I enjoyed the variety on the menu. It was busy on a Monday night, so that’s always a good sign. The manager, Denise, quoted us about 10 minutes for the wait but then she promptly sat us within 5 minutes….and at a nice booth!! That made our day. It was our first time here but we will definitely be back.

Stopped for lunch, enjoyed the chicken wild rice soup. Had the Asian Chicken Salad, I would say just OK...not really a fan of iceberg lettuce unless it’s a wedge salad. Chicken was dry and over cooked. Good service, server was friendly and attentive. Tex Mex salad had by spouse he really liked. Friend had tacos and left half of it. This used to be our go to place, it’s changed