Tropical Smoothie Cafe - Plantation

One star is because at least the employees were polite today. A few months ago, I put an order for a Mocha madness through the app to pick up in 30 minutes because that's how long it took to go to the store (long history). When I arrived, I was informed that they were from coffee and that if I wanted a refund, I would have to call the 800 number and deal with the app people. Who has time for this? They made me another smoothie, a smoothie I didn't like. This morning after an early morning visit to the local grocery store that brings me to this area, my husband and I decided to stop for a mocha madness, the only smoothie we like from there. The two girls who work did not know how to rang the great order of the people before us and told them that next time they had to place catering orders in advance. Customers responded to the fact that they were in town for the weekend with a sports team and only got smoothes for some of the team members this morning. The couple was nice enough to let my husband and I order first. We ordered and paid and then it was said that they were from regular coffee and had only decaf. From coffee at 9 a.m. on Saturday?! Her coffee is also a powder that she could get from a walk over the parking lot to Publix. We asked for a refund and said they did not know how to issue a refund and that the manager would have to do it. The manager wasn't there, of course. In my two experiences with this location, the manager seems to have a problem with which the employees of camps and training are kept. If a coffeeshake is one of the smoothies on your menu, you should not run out of coffee so often. It should always be someone in the store who knows how to spend a refund. You take my money twice, can't fulfill my order and keep my money hostage?! It should always be a person in the store who knows how to properly classify orders. It is unbelievable that instead of entering 4 of a type, when smoothie, they must add one at a time. Strange. We won't be back to this place.

I love this place and I'm a sucker for their Avocolada smoothie. Good service, fresh food and clean establishment

Great smoothies, so-so service. Their smoothies are the best. They use real fruits/vegetables and blend to a terrific consistency. However I have experienced less than attentive service at this location more than once, waiting several minutes before even being acknowledged that I was waiting to order. And whenever a phone order comes in, that caller jumps to the head of the line, and you must wait until that call is finished. In addition, that order is made before yours, even though that person is not physically there.

Healthy options whether a smoothie or a sandwhich or wrap. Download the app and enjoy more deals!

Glad they added another location closer to me! By far my favorite smoothie store! It's always hard picking a smoothie because they are all amazing