El Balcon De Las Americas Latin Food Sawgrass

Hi, i’m upset because this weekend i’ve had a really bad cold. Was looking forward to eating some sancocho only to not be given the correct order. I’ve been bed ridden so i was not able to pick up the order but was extremely upset when i opened my soup to see 30% soup 70% percent potatoes, chicken skin or whatever that is, and chicken. I’m going to put pictures down below. I don’t believe this was my order because i’ve never seen sancocho with so much stuff in it. Either way i’d like a refund because i did not enjoy my meal. If this was the wrong order and my soup wasn’t supposed to be like this, i get it accidents happen. But i’m upset because now i’m hoing to have to order soup from somewhere else when i should only have had to buy it once.

We had Freddy as our server, he was wonderful, attentive kind and very aware of our needs. The food was delicious!! Everyone should at least try it once. We will be backs soon!!

Great experience Aura served us, taking care of every detail and checking up on us often. Parents had the salmon, and I had the skirt steak, both cooked to temperature. The staff work very well together and you can tell they take pride in this great restaurant. It’s busy for a reason!Vegetarian options: Very accommodating to dietary needsKid friendliness: Crayons and activity sheetsWheelchair accessibility: Able bodied parking within the complex.

Lonnie was our server, and he was great! Service was good, so was the food. I had the carne asada and it wad full of flavor. I’ve lived around the corner from this place for a long time and can’t believe I never stopped in. I’ll be back!

After a 7 hour flight and 20 min before closing , I am super glad to have come to this delicious restaurant! Everything was fresh and so full of flavor. Lonnie provided superb service and took the time to break down the dishes. Highly recommend!