Marble Slab Creamery - Pigeon Forge

I am giving this restaurant one star based on the service alone. When my party and I arrived at the restaurant at ten minutes before closing time, we were told that they were already closed. Despite the fact that there were four young adults who appeared to be employees casually chatting, we were refused service even though we were the only customers wanting to place an order. It's not as if they were in the process of closing up and turning off the lights. We offered to sit outside and eat within the remaining ten minutes, but they still declined to serve us.

The ice cream was delicious, but the teenagers working behind the counter were more focused on their phones. I had to say hello to get their attention. They didn't offer any drinks except for water or coke. When I walked in, I noticed trash on the ground and realized the place hadn't been power washed. The sticky floors almost caused me to lose my footing. It's clear that the place hasn't been cleaned in months.

I had a good time at the ice cream shop, but I was somewhat disappointed by the small variety of flavors available. The staff was friendly and attentive, but I'm used to having more options to choose from.

During our gatlinburg trip we decided to stop for a night treat because this shop said they were open until 11. We arrived around 9:55 to find the doors locked but a lobby full of vaping teenagers. Extremely disappointing!! Gladly took our business elsewhere ??‍

Just left this establishment. The sign says that they close at 10:30. A sign on the door says that they are out of most ice cream. We go in and the guy behind the counter says that they are closed. I told him that online it says they close at 10:30. He says okay. We look at what they have and they literally had 3 flavors and they were almost gone! Terrible experience!