Burger King - Phoenix

I don't like it the food is very cold and not delicious.

Don't go by the opening time it says on here or on the door because they open whenever they feel like it ??

This is a Burger King restaurant. Fast food is fast food, but this location is decent. Not all Burger Kings are the same, but this one is consistently good.

The interior was clean and the staff were friendly, providing quick service. I enjoyed the variety of choices offered by the soda machines. The food was a good value for the price, but my meal was only lukewarm. However, the bun was fresh and they were generous with the fries, tomato, and onions on my burger.

Management lack skills and poise, yelling at a customer in front of other customers. Not sure why Management would lock doors while customers are inside? She yells at customer, that she is calling police because of him being violent... I saw NO violent action what so ever, he just sat down with his 2 little girls as she goes off yelling at him to leave... He said NO , finish their meal and left peacefully.. Service was sooo slow, it took 9 min to get my burger and fries.. I received an apology from the young kid at counter for the time.. Telling me that they are just slammed... Hmmm only 4 of us inside? Is that the reason for locking the doors? Is that a FIRE hazard locking customers inside? I 'm going with VERY poor Management training.. Who ever trained the young girl DID NOT do a good job.. Locking customers inside to keep the flow down from coming in is Hazardous Illegal while business is OPEN! The owner needs to be made aware of this... If you are slammed and can NOT get food out in a timely manner, DON 'T lock your customers inside and lock others OUT! As customers come in, make them aware of the time delay, let them make the choice of waiting or going somewhere else. Nothing like asking to get the door unlocked so I can leave. Oh yeah, btw we are in a pandemic and not once did I see anyone clean any table with the people WHO WERE LOCKED INSIDE...!