A&w - Petaluma

Just came back from this location. The cheese curds and fries tasted terrible, it's clear they haven't changed their fryer oil in a while. We also ordered 2 A7s (double cheeseburgers with ketchup, mustard, and pickles) and instead received cold single burgers loaded with mayo and lettuce. The cheese wasn't even melted. Terrible experience

I don't generally eat fast food and I'm reminded why tonight. The restaurant was empty and it took 15 minutes to get our food. The floor was so greasy we slipped walking and my burger was cold!! Like really really cold. I gave 2 stars because they remade me my burger. Never again will I eat here.

A&W food tastes like any other A&W food. But every single table was dirty. Bathrooms were dirty and neither would flush. Staff are nice people, but the location definitely needs work.

Absolutely terrible. We never go back. We asked if they had gift cards/beer bucks. No, the serviceman said. We couldn't believe any gift cards?? Our biggest concern was eating. We parked the car and pulled the hamburgers out. COLD Burger! The mustard and ketchup slipped on the bungalow. Obviously, the burgers were precooked. What about NO cans? Sacks everywhere. We would have gone to the restaurant and had taken to the manager, but with COVID. His not oven and buoyancy was pack. The costs were exaggerated $19.20 for 2 meals.

Stopped by here with some friends of mine while on a road trip. Not too sure what all the negative reviews are about. Obviously it's a fast food place so don't expect anything special, but the food was made quickly and everything was exactly as ordered. Employees provided excellent service.