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フィードバックを提供するThrough their extensive network of restaurants, dedicated staff, and commitment to sourcing local ingredients, they showcase the best of Scotland's culinary offerings in all their splendor. It truly is a magnificent display of the richness and variety of Scottish cuisine.
This is not the restaurant it was. It used to be a special experience dining here. Not any more. Now you can actually feel it 's your wallet that is the priority. Over recent years in particular, (maybe since it came under new ownership the prices have gone steadily up while the portion sizes have gone steadily down. It is now over priced. They 're trying to have their cake and eat it by trying to accommodate families with children (of ANY age, at any time in the evening , couples trying to have a romantic dinner and everyone in between. That 's a recipe for some unhappy guests. The service standard has fallen (too many trainees and not enough experienced staff around. It 's a glorious room but don 't be suckered in you won 't see it if you 're going for dinner during the darker months because the lighting is now kept very low. On top of all that, the hotel has introduced a discretionary service charge of 12.5%. that is automatically added to your bill. They know what they 're doing; they know that too many people will be embarrassed to have it removed. All of the above point to one thing greed. (The financial kind. I 'm not anti profit btw; I 'm a capitalist. But a restaurant such as this should make 'value ' the priority and as a result, the guests and their money will come. Shame. Having dined in this restaurant many times over the last 25 years, it was the first time that we chose to dine elsewhere on 6 of the 7 nights we stayed. 4 of those nights were away from the hotel. Until we can hear or read of an improvement, we won 't ever return.
I had breakfast at the Strathern following an evening at the hotel. The service was excellent, with very welcoming and friendly staff. The food selection was impressive, and the Eggs Benedict was particularly delicious.
We visted yesterday for Sunday Lunch, the whole experience was almost faultless. We arrived early, greeted as usuall by the fantastic valet parking team. Heading through to the bar for pre-drinks which we loved, the service was attentive! Heading through to lunch the host greeted us and sat us in a windo seat which was lovelty. The sommelier was knowledgebale and provided my wife with alcohol free options, I jumped straight into the Californian reds! The food was exceptional from start to finish, the trolley service provides that classic joy of hotel dinning! We had a slight issue with overcooked roast beef on our main course it was delat with immediately, our server quickly replaced both meals in full and the maitre d poped over to aplogise and advise we whould have our meals shortly, which arrived within 5 minutes perfectly pink, this is how to deal with an issue! To be honest we were so relaxed by the whole enviroment, service and quaility of our pre-starters, starters and inter course we were happy to wait. There was wonderful live piano to listen to and beautiful decor. It's not cheap at circa £350 for 2 with an entry level bottle of wine and service charge, however, it is value for money and I can't recomend enough!
This is a fine dining experience with fine dining prices. Sadly, the service was inconsistent with either too many staff or no one to be seen. The food was delicious. The smoked salmon and scallops starters were fresh and tasty. The roast from the trolley was cooked to perfection. The sweet was a bit of a letdown, and the £13 supplement for cheese seemed a bit of a rip-off
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