Jack In The Box - Peoria

I asked my brother to pick me up from here, a few minutes ago he went on the ride thru I told him what I wanted him to have exactly that. I asked for no salat in my tacos and sandwich with a cherry dr. pepper. When he came home, I saw the food and tasted the drink and I got salat in my food and I got a diet of pepper!? I am so angry thanks for the ruin of my morning

This Jack in the Box location is excellent! The service was quick and friendly. My meal was spot on and perfectly prepared. The Southwest chicken salad came with a nice piece of grilled chicken, and the entire salad was delicious. I also enjoyed a strawberry shake, which was fantastic as well. Overall, I really liked my experience!

Going to this jack in the box is laughable it's a gamble on wether they are going to say they are open or not. Open 24/7 must merly be a suggestion as I have come at different hours of the day on a few occasions to sit at the drive-thru for 5 minutes only to be told they are not taking any orders. To drive by the window and sit there and see the employees just standing there.

As an update, I reached out to them expressing my concerns and was given a website to email for further discussion. However, it felt like my concerns didn’t matter at all. I decided to contact the chain owner directly, but after a week, I still haven’t received a response. It seems clear that they don’t prioritize customer service. Overall, it was a frustrating experience!

The employees were very nice as usual. I never have to wait too long in the drive-through.